Frost Family Pet Clinic

Emergency/Urgent Care

In some emergency cases, your pet may need to be referred to an emergency room or specialty services due to the level of care required.

At Frost Family Pet Clinic, our goal is to always provide the highest standard of care. This sometimes means determining that your pet’s emergency necessitates services beyond what we can perform at our clinic. Factors such as the type of emergency, the level of care needed, and the potential risks of transporting an unstable patient are considered when making this decision.

We also understand that cost is a significant concern. Frost Family Pet Clinic carefully evaluates all aspects, including emergency type, clinic status, required level of care, and associated costs, to make the best plan possible for your pet and you.

In case of medical emergency, please contact one of the following urgent/emergency clinics. These clinics are listed based on their availability and the type of emergency, to provide the fastest service. This list is provided in no particular order of preference. 

Rockford, IL

Animal Emergency Clinic
7145 Spring Creek Road
Rockford, IL 61107
Call (815) 229-7791
Visit: www.aecrockford.com

Janesville, WI

VCA Animal Hospital – Emergency Service
3710 East Racine Street
Janesville, WI 53546
Call (608) 314-3510
Visit: vcahospitals.com/veterinary-emergency-service-janesville

Madison, WI

Madison Veterinary Specialists
2704 Royal Avenue
Madison, WI 53713
Call (608) 274-7772
Visit: www.mvsvets.com

VCA Animal Hospital – Emergency Service
4902 East Broadway
Madison, WI 53716
Call (608) 222-2455
Visit: vcahospitals.com/veterinary-specialty-center-madison

Middleton, WI

VCA Animal Hospital – Emergency Service
1612 N High Point Road, Suite 100
Middleton, WI 53562
Call (608) 831-1101
Visit: https://vcahospitals.com/veterinary-specialty-center-middleton

Hoffman Estates, lL

ThrivePet Care
2700 W. Higgins Road
Hoffman Estates, IL 60169
Call (608) 495-5010
Visit: https://www.thrivepetcare.com/locations/illinois/hoffman-estates

Buffalo Grove, IL

Veterinary Emergency Group (VEG)
43 McHenry Road
Buffalo Grove, IL 60089
Call (847) 754-3996
Visit: https://www.veterinaryemergencygroup.com/locations/buffalo-grove-il

Elgin, IL

Urgent Vet
1190 South Randall Road, Suite 104
Elgin, IL 60123
Call (630) 221-6500
Visit: https://urgentvet.com/location/elgin-il/

Please note that these emergency resources are provided to assist you based on the urgency and nature of your pet’s condition. We recommend contacting the clinics directly to ensure the quickest and most appropriate care for your pet.

Steps to Take if Your Pet Ingests Something Poisonous:

If you suspect your pet has ingested a poisonous substance (chemical or medication), follow these steps immediately:

  1. Contact the ASPCA Animal Poison Control Center
    24-hour hotline: 888-426-4435
  2. Call the Animal Poison Control Center:
    Phone: 855-764-766

*Please know both Centers do have a fee associated of $95, This fee allows you to talk with a trained Toxicologist

Please make sure to write down the case number provided, as it is crucial for any follow-up. There is no way to retrieve this number later, and it will be needed for Frost Family Pet Clinic to correspond with the toxicologist.

By contacting the toxicologist, you will receive a thorough assessment to determine whether medical attention is needed or if home care will be sufficient.

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